‘Reality gap’ in the capability of UK plc’s 8 million managers

In a report published today http://bit.ly/IFdQ5i by the CIPD, 8 out of 10 managers say they think their staff are satisfied or very satisfied with them as a manager whereas just 58% of employees report this is the case.

Ben Willmot says “… A small increase in capability across this huge population of people managers would have a significant impact on people’s engagement, wellbeing and productivity. However, too many employees are promoted into people management roles because they have good technical skills, then receive inadequate training and have little idea of how their behaviour impacts on others.”

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