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September 2017

Delivering Excellent Hospitality – Cheltenham

September 19 @ 1:30 pm - 4:30 pm
Harrison Clark Rickerbys – Cheltenham, Ellenborough House, Wellington Street, Cheltenham, GL50 1YD + Google Map
£99 15 tickets left

Delivering excellent guest service is fantastic, not only for the business and the guest but also for the morale of the team who deliver it. This interactive course will offer Front of House team members the confidence and skills to deliver excellent guest service. Course Tutor Kate Ware, Learning and Development Consultant & People Development Trainer holds a nationally recognised Education and Training Qualification. Having qualified in Hospitality and Catering Supervision she began a successful career in the hospitality and customer…

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How to Manage Sickness Absence – Worcester

September 27 @ 9:30 am - 4:30 pm
Harrison Clark Rickerbys – Worcester, 105 Highstreet, Worcester, WR1 2HW + Google Map
£149 15 tickets left

Deal with problem situations through case studies on typical workplace scenarios and group discussions illustrating key legal points with this full day course. Course Tutor Elaine Fisher FCIPD Director and Senior HR Business Partner Elaine is a highly credible HR professional with over 20 years' personal hands-on management experience. She has managed a range of teams during her career including large teams of up to 30 people covering a variety of disciplines. Elaine has also previously worked for the Learning…

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