We and our Partners have particular expertise in learning and development and have a proven track record of delivering effective training which encompasses best practice and flexibility to meet learners needs. We cover a range of topics across The People Development and Management & Leadership spectrum. In addition we offer specialist hospitality/customer service training.
A selection of our courses include:
|People Development||Management & Leadership||Hospitality & Customer Service|
|Social Media for Businesses||Coaching and feedback||Delivering excellent hospitality|
|Cyber Security Awareness||Getting the best from your team||Complaint handling excellence|
|Introduction to GDPR Regulations||High Performance Leadership||Service that sells|
|Performance Management||Introduction to Management||Bar service|
|Effective HR Policies and Procedures||Handling difficult conversations||Front of House service|
|Time Management||Effective Delegation||Delivering the best guest journey|
To view our upcoming training events, please view our events calendar.
We can also develop bespoke training courses which can be delivered in-house for a group of people within your business. Click here for more information.
Certificates are available on course completion.
Please contact us on 0808 168 5780 for more information.
“Elaine’s training sessions are extremely valuable and delivered in a very professional and friendly way, whilst ensuring that the content is relevant for each delegate. Elaine presents with a logical and structured approach, including practical examples which makes it easy for delegates to understand and relate to. Elaine offers a wealth of experience which helps to bring training sessions to life and always provides tools and techniques that can be effectively implemented.”
Partner- Harrison Clark Rickerbys
“The best training and development workshop I’ve attended and would recommend it to others. Kate was excellent – very friendly, made everyone feel at ease and made the workshop really interesting and interactive. Kate’s ability to develop relationships quickly with learners is certainly one of her many key strengths! I truly mean it when I say this is one of my best learning experiences and I really admire her passion and seriousness in leading and managing this development workshop. I wouldn’t change anything – just to say, thank you and keep up the excellent work!”
General Manager Marstons